Kent Police

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Police Emergency and Non-Emergency Telephone Numbers

In an emergency, call 999

You should call 999 when:
    •    life is threatened
    •    people are injured
    •    crime is in progress
    •    offenders are nearby

Only call 999 when you need immediate help

In a non-emergency situation, call 101

You should call 101 for:
    •    general enquiries
    •    non-urgent crime reporting
    •    anti-social behaviour
    •    your neighbourhood officer

Examples of non-urgent incidents are:
    •    'My bike has been stolen'
    •    'My car has been vandalised'
    •    'I think I’ve found some stolen property'
    •    'I was in a minor traffic collision yesterday'
    •    'I need to speak to my neighbourhood officer'

Find out more about the 101 number

Calling from outside Kent, call Telephone Icon 01622 690690

Overseas callers and callers from outside Kent can call us on Telephone Icon 01622 690690. 

Calling from Europe, call 112 – European emergency number

112 is the emergency number for countries in the European Union. As a European citizen, you can call 112 to contact the emergency services

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Project Kraken

Project Kraken is a initiative aimed at encouraging the public to report suspicious or unusual activity around the coastal and maritime environment.

Kent Police want you to report any unusual or suspicious behaviour no matter how trivial it may seem. If it looks out of the ordinary, they want to know about it.

The local knowledge and experience of those who live, work and visit the the Romney Marsh coast you are well placed to spot anything unusual.

Have you seen?

  • Crew who show signs of nervousness or a lack of awareness of protocols and customs.
  • Vessels with unusual modification or minor damage.
  • Increased activity at isolated coastal locations or at unusual times of the day.
  • Attempts to signal to vessels offshore or guide them into an unusual landfall.
  • Strange patterns of payment, such as large amounts of cash.
  • People testing site security or an unusual interest in site structures and wharfs.

What should you do?

Report it to by calling 101; quote 'KRAKEN'.

To remain anonymous report your information online at Crimestoppers. Record as much information as you can - the smallest detail could be significant.

If it's an emergency, call 999. 

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Policing on Romney Marsh

Telephone icon 101 (non-emergencies), 999 (in emergencies)  Email icon email

Dymchurch and St Mary's Bay are the responsibility of PC Will Glennie and PCSO Nick Holley.

Dungeness, part of Greatstone, Lydd and Lydd-on-Sea are the responsibility of PC Strange and PCSO Michael Robinson.

New Romney, part of Greatstone and Littlestone and are the responsibility of PC Will Glennie and PCSO Graeme Clayton.

Romney Marsh is the responsibility of PCSO Nick Holley.

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Police Contact Points

In July 2013, New Romney was picked as the location to launch the forces new PCPs (Police Contact Points) which are mobile vehicles attending various locations in the district.

Police Contact Points are held each day from Wednesday through to Sunday on a rolling two-week schedule. Police vans stop at a prominent location for one and a half hours per visit, enabling residents to drop by and speak to their local Police Community Support Officer about any policing concerns or issues they may have.

They will be available in mainly rural locations and are in addition to the existing surgeries, meetings and live online Q&A sessions that local officers hold each month.

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Police Crime Maps

New online crime maps for England and Wales have been launched, allowing users to see which offences have been reported in their local streets. You can search for information on crime and anti-social behaviour for your own area by entering a street name or postcode.

Website icon Crime map for Romney Marsh

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Neighbourhood Watch

What is Neighbourhood Watch?

Whilst it be cannot guarantee that being a member of a Neighbourhood Watch scheme will mean that you will never become a victim of any sort of crime, but East Kent Police do have statistics to show that scheme householders can be up to 9 times less likely to become such victims.

The object of Neighbourhood Watch is to unite the community and drive away crime and anti-social from a neighbourhood. In today’s society, each of us has a vital role to play by actively becoming involved in crime prevention. Informal Neighbourhood Watch schemes have been operational for years; where neighbours look after each others homes while they are away on holiday or in hospital etc. The concept of Neighbourhood Watch is to develop this idea to operate on a wider scale and in co-operation with the local police. 

The idea is to protect each other by letting the police know of anything you see or hear that you consider to be suspicious. Residents possess the local knowledge of their Neighbourhood that the police find hard to achieve. For example, a police officer would not recognise someone in your garden as a stranger, but your neighbour would. It is this kind of awareness and willingness to help each other that is the basis of Neighbourhood Watch.

All that is asked of any resident is that whilst going about their normal day to day activities, such as going to and from work, exercising the dog, taking the children to or from school, shopping etc., that they keep their eyes and ears open for anything suspicious. 

While Neighbourhood Watch belongs to the community and runs itself it works in conjunction with the police and the local authority. Areas, where schemes operate, have shown a marked reduction in street crimes such as burglary, theft of and from vehicles, damage and anti-social behaviour. The presence of Neighbourhood Watch window stickers and street signs deter potential wrongdoers who are aware there is more chance of their actions being observed and reported.  

For further information please contact Andrew Judd  Telephone icon 01233 896151​ Email Icon email.

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Emergencies at Sea

If you see someone or a vessel, waterborne craft etc in difficulty in or on the sea then please call 999 and ask for the 'Coastguard'.

If you just have a general enquiry, please call Telephone icon 01303 210008,  where you can receive "going afloat" information and advice about the weather, tides etc.

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Health Emergencies

If you become aware or a life-threatening situation which requires urgent medical attention, then please call 999 and ask for the 'Ambulance Service'.

Call 111

  • if you need medical help fast, but it's not a 999 emergency
  • you don't know who to call for medical help or you don't have a GP to call
  • you think you need to go to A&E or another NHS urgent care service.

If the injury is not life-threatening, the nearest Accident & Emergency department is at the William Harvey Hospital in Ashford, open 24 hours a day.  

        Map icon Map      Telephone icon 01233 633331

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